There are certain requirements to be met for the smooth functioning of your website such as:

• Certain files such as CGI and Perl scripts need to have a specific permission.

• Similar permission needs to be set for the immediate parent directory containing these files.

• Certain files/folders generated through scripts or Power Tools will have nobody as their owner and group. The primary FTP user and site group for your website needs to be the owner and group of such files/folders.

Whois.com Pte Ltd Linux Hosting Control Panel provides a tool to fix permission issues with such files/folders.

Follow the process explained below to use this tool:

1. Login to your Control Panel. 1

2. Proceed to the Web Hosting Management interface. 2

3. In the Menu, point to Manage Website -> Additional Tools and then click FIX File Permissions. This will open the Fix File Permission Manager view.

4. Files/folders whose permission need to be fixed are listed here. Clicking Submit button will set the permission as listed against each file/directory displayed in this Fix File Permission Manager interface.

1. 1. Login instructions
2. 2. Instructions for locating the Web Hosting Management interface