1. Proceed to the DNS Service interface. Click here to read how >>

IMPORTANT

You need to have the DNS Service activated, before you proceed further. Click here to read how >>

2. Click the Manage FREE DNS Service button. The DNS Management Console will pop-up through which you may add any of the following Records:

IMPORTANT

• You can also use the widget on the Control Panel homepage to bring up the DNS Management Console:
   
  1. Under the Manage Free Services section, provide the domain name.
      
  2. Select Manage Records from the drop-down menu.
      
  3. Click >>.
      
• For Resellers: The Manage FREE DNS Service button/DNS Management Console will be displayed only if the Service belongs to a Customer directly under you.

I. A Record

1. Click A Records -> Add A Record.
    
2. There you would find 3 fields:
    
   • Host Name: Here the domain name, for which you are adding the A Record for, would be pre-filled (e.g., yourdomainname.com). Now, if you wish to add an A Record for my.yourdomainname.com, then you would have to put in my the text box. If you wish to add A Record for just yourdomainname.com, then you can leave this box blank.
      
   • Destination IPv4 Address: Here you would have to enter the IPv4 IP Address of the Web Server, where you wish to host this domain name.
      
   • TTL: This is the Time To Live for this Record, in seconds. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.
      
3. Click the Add Record button to submit your Record.

II. AAAA Record

1. Click AAAA Records -> Add AAAA Record.
    
2. There you would find 3 fields:
    
   • Host Name: Here the domain name, for which you are adding the AAAA Record for, would be pre-filled (e.g. yourdomainname.com). Now, if you wish to add an AAAA Record for my.yourdomainname.com, then you would have to put in my the text box. If you wish to add AAAA Record for just yourdomainname.com, then you can leave this box blank.
      
   • Destination IPv6 Address: Here you would have to enter the IPv6 IP Address of the Web Server, where you wish to host this domain name.
      
   • TTL: This is the Time To Live for this Record, in seconds. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e., 4 hours.
      
3. Click the Add Record button to submit your Record.

III. MX Record

1. Click MX Records -> Add MX Record.
    
2. There you would find 4 fields:
    
   • Zone: The domain name for which you setting an MX Record needs to be entered as the Zone. If you are configuring the email server for yourdomainname.com, such that you can receive mails@yourdomainname.com, then you need to leave this field blank.
      
   • Value: This is the email server domain name. If the email servers hosting your domain name are managed by you, then you may set the Value in the format - mail.yourdomainname.com.
     
     If you are using another Internet Service Provider's email server, then you need to enter a Fully Qualified Domain Name like mail.isp.com. Note that a Fully Qualified Domain Name always ends with a "." in the end.
      
   • TTL: This is the Time To Live for this Record. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400 which is 1 day. It can not be set to less than 14400, i.e. 4 hours.
      
   • MX Priority: An MX Record has a Preference number indicating the order in which the email server should be used (only relevant when multiple MX Records are defined for the same domain name). Email servers will attempt to deliver email to the server with the lowest preference number first, and if unsuccessful, continue with the next lowest and so on.
      
3. Click the Add Record button to submit your Record.

IV. CNAME Record

1. Click CNAME Records -> Add CNAME Record.
    
2. There you would find 3 fields:
    
   • Host Name: If you wish to Add a CNAME Record for yourdomainname.com like manage.yourdomainname.com or www.yourdomainname.com, then enter the Host Name as manage or www  in this text box.
      
   • Value: This is the Destination for the CNAME created. Thus, if you wish to create a CNAME Record for www.yourdomainname.com pointing to yourdomainname.com, then you would have to enter yourdomainname.com. in this text box.
      
   • TTL: This is the Time To Live for this Record. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e. 4 hours.
      
3. Click the Add Record button to submit your Record.

V. NS Record

1. Click NS Records -> Add NS Record.
    
2. There you would find 3 fields:
    
   • Zone: If you wish to create a Name Server for a sub-domain like ns1.subdomain.yourdomainname.com, then enter the Zone as subdomain.yourdomainname.com in this text box.
      
   • Value: This is the Name of the Name Server to be created or another Fully Qualified Domain Name that you want to make responsible for this Zone. Thus, if you wish to create an NS Record for subdomain.yourdomainname.com, you may enter the value as ns1.subdomain.yourdomainname.com. Or, you may want a Name Server like ns1.subdomain.yourdomainname.com to be delegated to another Fully Qualified Domain Name like dns1.anyotherns.com.
      
   • TTL: This is the Time To Live for this Record. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e. 4 hours.
      
3. Click the Add Record button to submit your Record.

VI. TXT Record

1. Click TXT Records -> Add TXT Record.
    
2. There you would find 3 fields:
    
   • Host Name: If you wish to Add a TXT Record for yourdomainname.com like yourdomainname.com, then leave the Host Name text box blank.
      
   • Value: 255 characters of free form text can be provided in this field. This Record is generally used to convey information about the zone.
     
     For example, you may add a TXT Record for mail.yourdomainname.com with the value as "This is my email server". Here if anybody was checking ALL or TXT Records of mail.yourdomainname.com, they would notice the above text appearing in the TXT Record.
      
   • TTL: This is the Time To Live for this Record. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e. 4 hours.
      
3. Click the Add Record button to submit your Record.

VII. SRV Record

1. Click SRV Records -> Add SRV Record.
    
2. There you would find 7 fields:
    
   • Service Record Name: The Service Record Name consists of the symbolic Service Name and the Protocol Name of the desired service.
      
     • Service Name: This is the symbolic name of the desired service. For example, chat, sip, etc.
        
     • Protocol Name: The protocol of the desired service, usually either TCP or UDP.
      
   • Priority: The priority of the target host. A lower value indicates higher priority.
      
   • Weight: A relative weight for Records with the same Priority.
      
   • Port: The TCP or UDP port on which the service is to be found.
      
   • Target: The canonical hostname of the machine providing the service. If the Server providing the service is managed by you, then you may set the Value in the format - service.yourdomainname.com.
     
     If you are using another Internet Service Provider's Server, then you need to enter a Fully Qualified Domain Name like service.isp.com. Note that a Fully Qualified Domain Name always ends with a "." in the end.
      
   • TTL: This is the Time To Live for this Record, in seconds. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e. 4 hours.
      
3. Click the Add Record button to submit your Record.

VIII. SOA Parameters

The moment you activate the DNS Service provided by Whois.com Pte Ltd, a default Start Of Authority [SOA] Record is created for your domain name. To modify your SOA Record:

1. Click SOA Parameters -> Modify Record.
    
2. There you would find 5 editable fields:
    
   • Responsible Person: The email address of the person responsible for maintenance of the Zone.
      
   • Refresh: The Refresh Interval indicates how often Secondary Name Servers should check if changes are made to the Zone. You can decide your own value for this Interval.
      
   • Retry: The Retry Interval indicates how often the Secondary Name Servers should retry checking, if changes are made - if the first refresh fails.
      
   • Expire: The Retry Interval indicates how long the Zone will be valid after a refresh. Secondary Servers will discard the Zone, if no refresh could be made within this interval.
      
   • TTL: This is the Time To Live for this Record. Any Server which once queries this Record will query it again after this time interval. The ideal TTL is 86400, which is 1 day. It can not be set to less than 14400, i.e. 4 hours.
      
   Apart from these, the SOA Record also includes a parameter Serial. This is a number that is automatically generated by our Servers. All Secondary Name Servers cache the Serial Number in the SOA Record, such that when a Serial Number change is detected by Secondary DNS Servers, it updates its Records with the changes. This number is automatically increased by our Servers when changes to the Zone or its Records are made.
    
3. Click the Modify Record button to submit your changes.